Information on the insurance intermediary

Information on the insurance intermediary provided to the client:

In accordance with § 88 of Act No. 170/2018 Coll., On the distribution of insurance and reinsurance, as amended, the insurance intermediary communicates to the client the following facts:

Insurance intermediary
SATUM CZECH s.r.o.
address Ostrava, Moravská Ostrava, Porážková 1424/20, postal code 702 00
ID: 25 37 39 51
company registered in the Commercial Register at the Regional Court in Ostrava, Section C, Insert  16189
represented by Ing. Roman Horváth, Managing Director
performing insurance mediation activity as an independent agent

Register
SATUM CZECH s.r.o., as of 30 November 2018, is registered in the register of insurance intermediaries kept with the ČNB as an insurance broker under registration number 000032PM as of 3 February 2005, and as an insurance agent under the registration number 002162PA from 21 March 2005.
As of 1 February 2019, SATUM CZECH s.r.o. will be entered into the ČNB register as an independent agent with the same scope of activities. The insurance intermediary mediates insurance for the customer as an insurance agent on the basis of a written agreement with the insurance companies or as an insurance broker on the basis of a written agreement with the customer.

The register of insurance intermediaries and independent insurance adjusters is publicly accessible on the website - http://www.cnb.cz/cs/dohled_financni_trh/seznamy/index.html

Based on the client's request, SATUM CZECH s.r.o. can issue to the client a copy of the certificate of registration in that register.

Procedure for filing a complaint against an insurance intermediary
If the policyholder and other concerned persons have objections to the activities of SATUM CZECH s.r.o. as an independent agent, may lodge a written complaint with the company's manager via e-mail stiznosti@satum.cz. The managing director is obliged to address the complaint and to inform in writing to the complainant within 30 days, stating whether the complaint is legitimate, and if the complaint is found to be legitimate, then the managing director shall disclose to the complainant how this complaint will be or was resolved.

At the same time, the client may lodge a complaint with the ČNB exercising supervision over the activities of insurance intermediaries, the relevant insurance company or extra-judicial dispute resolution with the financial arbiter.

The proportion of the insurance intermediary of voting rights and the share in the capital of the insurance company
SATUM CZECH s.r.o. has no direct or indirect proportion of voting rights and the share in the capital of the insurance company with which the insurance is to be contracted.

The proportion of the insurance intermediary of voting rights and the share in the capital of the insurance intermediary
The insurance company with which the insurance is to be contracted or the person controlling the insurance company has no direct or indirect proportion of voting rights and the share in the capital of SATUM CZECH s.r.o.

Remuneration granted in connection with the insurance contracted or with the change of insurance
The independent intermediary and his tied agent are remunerated in the form of commissions by the cooperating insurance companies in connection with the insurance contracted or the change of insurance. The independent intermediary and his tied agent are not remunerated directly by the customer.

The names of the insurance companies for which the intermediary is authorized to mediate the insurance
Allianz pojišťovna, a.s.
AXA pojišťovna a.s.
AXA životní pojišťovna a.s.
Česká podnikatelská pojišťovna, a.s., Vienna Insurance Group
Česká pojišťovna a.s.
ČSOB Pojišťovna, a. s., člen holdingu ČSOB
Colonnade Insurance S.A., organizační složka
D.A.S. Rechtsschutz AG, pobočka pro ČR
Direct pojišťovna, a.s.
ERGO pojišťovna, a.s.
ERV Evropská pojišťovna, a. s.
Generali Pojišťovna a.s.
Hasičská vzájemná pojišťovna, a.s.
Kooperativa pojišťovna, a.s., Vienna Insurance Group
MAXIMA pojišťovna, a.s.
MetLife Europe d.a.c., pobočka pro Českou republiku
Pojišťovna VZP, a.s.
Slavia pojišťovna a.s.
Union poisťovňa, a.s., pobočka pro Českou republiku
UNIQA pojišťovna, a.s.


I declare that, within the meaning of Section 88 of Act No. 170/2018 Coll., On the distribution of insurance and reinsurance, as amended, I was clearly, precisely and comprehensibly informed of all the facts I was interested in and that I was communicated all the information that SATUM CZECH s.r.o. is obliged to give me by law. More information about SATUM CZECH s.r.o. company can be obtained on websites www.satum.cz.

Personal Data 

For the purpose of meeting the statutory obligations pursuant to Section 80 (7) of Act No. 170/2018 Coll., on Insurance and Reinsurance Distribution, as amended, SATUM CZECH s.r.o. processes Personal Data of natural persons involved in the origin and changes of insurance distributed by it, including their birth certificate numbers.

More information on the processing of personal data, including information on the rights of entities, can be found in the Privacy Policy published at https://www.satum.cz/en/osobni_udaje/

We appreciate our clients and their satisfaction is crucial to us

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